Privacy Policy

We understand that medical information about you and your health is personal “Protected Health Information” (“PHI”) and we are committed to protecting your medical information. PHI includes individually identifiable information about your past, present, or future health or condition, the provision of health care to you, or payment for such health care. We use and disclose PHI about you for treatment, payment, and health care operations.

Treatment

We may disclose PHI to your insurance provider, our dentist(s), and other dental care providers for treatment purposes. For example, your dentist may wish to provide a dental service to you but first seeks information from your insurance provider as to whether the service has been previously provided.

Payment

We disclose your PHI in order to fulfil our duty to check your coverage, determine your benefits, and secure payment for services provided to you. For example, we use your PHI in order to request process of your claims by your insurance provider.

Health Care Operations

We disclose your PHI as a part of certain operations, such as quality improvement. For example, we may use your PHI to evaluate the quality of dental services that were performed. We may be asked by the sponsor of your health plan to provide your PHI to the sponsor. If we are asked to do so, we intend to honour such requests unless we are prohibited by law.

We may use or disclose your PHI without your authorization for several other reasons. Subject to certain requirements, we may give out PHI without your authorization for public health purposes, auditing purposes, research studies, and emergencies. We provide PHI when otherwise required by law, such as for law enforcement in specific circumstances, or for judicial or administrative proceedings. In any other situation, we will ask for your written authorization before using or disclosing your PHI. If you choose to sign an authorization to allow disclosure of your PHI, you can later revoke that authorization to stop any future uses and disclosures (other than for treatment, payment, and health care operations).

We may change our policies at any time. Before we make a significant change in our policies, we will change our notice and send the new notice to you. You can also request a copy of our notice at any time.

Individual Rights

In most cases, you have the right to view or get a copy of your PHI. You also have the right to receive a list of instances where we have disclosed your PHI without your written authorization for reasons other than treatment, payment, or health care operations. If you believe that information in your record is incorrect or if important information is missing, you have the right to request that we correct the existing information or add the missing information. You may request in writing that we not use or disclose your PHI for treatment, payment, and health care operations except when specifically authorized by you, when required by law, or in emergency circumstances. We will consider your request but are not legally required to accept it. You also have the right to receive confidential communications of PHI by alternative means or at alternative locations if you clearly state that disclosure of all or part of your PHI could endanger you.

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Don’t wait to treat your dental problems on another day! Instantly book an appointment with The Dental Roots to get the right help under the guidance of expert dental specialists today.

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The Dental Roots

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Whatever I can write about the team at The Dental Roots will not provide justice to their world class customer service, period. I firmly believed that honest and dedicated customer service only existed in countries such as USA where I lived for a while. But, my experience with Dental Roots has turned that perception upside down. Seven and a half years ago I had my root canal and crown treatment done with them. There was a minor chipping of the crown recently. I am no longer living in Gurugram but I was in Delhi/NCR for other work for less than a week and when I approached the Dental Roots with my concern, immediately Dr Dheeraj removed the defective crown and got me a replacement crown in just two days, all of this was done at zero fee, even after seven and a half years! Their facilities are world class and hygienic with five star like ambience. Everyone from receptionist to doctors and assistants are highly professional and responsive to customer needs. Highly recommend them!

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I recommend this dental place to everyone in need of any dental procedure doctors delivers a level of care and expertise that seldom coexists. That why I trusted him to do extensive work in my mouth that resulted in a winning smile. He talks to you and explains exactly what you need and what happens if you do not do anything about it. he has great support staff and reasonable prices. I highly recommend to everyone. Keep up good work..!!

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I have been coming to them for the last 5 years and they are experts for dental care specially for alignment of teeth so the latest technology is being used.

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The staff was great. Very welcoming and friendly. The dentist was very nice and informative. I call him (DN) because he made me feel right at home and as if I was a friend. He provided excellent service and I will be coming here for all my future dental needs!

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I got my RCT done a few days back here. Doctor and staff are very professional and polite. They take care for all the little problems for the patient very well. Really satisfied with the treatment and service received. I would highly recommend this clinic for any dental check-ups.

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Had an awesome session at The Dental Roots Clinic with Dr.Ritika She is a really good professional and a great person! I had a great time during my visit to The Dental Roots clinic. Dr.Dheeraj Setia's team of Doctors are highly professional, they listened to my concerns patiently and after sharing the overview, I had Teeth Whitening treatment done. Dr.Dheeraj Setia's staff followed proper sanitization procedures and ambience of the setup is very pleasing.

Dr.Ritika showed so much care and concern that I forgot that she is my dentist and came back earning a friend in her! I strongly recommend The Dental Roots Clinic

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I highly recommend this. The staff is very courteous. The dentist is very knowledgeable and very helpful. Had to bring my wife in on a Saturday and they were able to schedule us for 4pm. Right at 4 she was already in the chair and the doctor was seeing her.